What currency do you use?
All prices, shipping fees and taxes are expressed in U.S. dollars
We only accept payments in U.S. dollars.
What methods of payment do you accept?
We only accept the following payment methods:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- PayPal eChecks
- Money Orders
Credit card payments are securely processed by PayPal. You do not need to register for a PayPal account to pay by credit card. Just enter the requested credit card information during checkout and your order will be processed immediately.
If you are paying by PayPal, just log into your PayPal account with your email address and password. You will be prompted for this information during the checkout process.
When paying by PayPal eChecks, your payment will take approximately 4-8 business days to clear. Once cleared, your DVD items will be shipped immediately (We cannot guarantee the availability of your items during this clearing period. If the items are back-ordered during this period, they will be shipped once the stock becomes available.).
Paying by MONEY ORDER
When paying by money order, we will not ship your items until we have received your payment. During this period, there is a possibility your items will be back-ordered. If this is the case, your items will be shipped once the stock becomes available again. If we haven't received your payment after 15 business days, your order will be cancelled. So be sure to send us your money order as soon as possible.
Canadian Buyers - Canadian money orders can be obtained from any Canadian bank or Canada Post outlet (in U.S. Dollars).
U.S. and International Buyers - we only accept INTERNATIONAL Money Orders, NOT domestic money orders (in U.S. Dollars).
Make the money order payable to "BOULEVARD ENTERPRISES" (in U.S. Dollars) and include your name and Order ID (found near the top of your email invoice); or include a copy of the email invoice. Send them to:
Boulevard Movies
Sales Dept.
57 Yonge Boulevard
Toronto, Ontario
M5M 3G7 Canada
Once your money order is received by us, your item will be shipped immediately.
Are your DVD items new?
Yes. All our DVDs are brand new, factory-sealed, studio-released discs. We do not carry previously-viewed, copied or bootleg DVDs.
What region are your DVDs?
We carry REGION 1, NTSC DVD discs. They are made for the North American market (U.S., U.S. Territories and Canada). We ship worldwide from our warehouse in USA, please make sure your DVD player is compatible with Region 1, NTSC discs if you are from outside North America.
| A DVD Disc's Region Code |
Country |
| 0 |
Informal term meaning "playable in all regions" |
| 1 |
Bermuda, Canada, United States and U.S. territories |
| 2 |
The Middle East, Western Europe, Central Europe, Egypt, French overseas territories, Greenland, Japan, Lesotho, South Africa and Swaziland |
| 3 |
Southeast Asia, Hong Kong, Macau, South Korea and Taiwan |
| 4 |
Australia, New Zealand, Central America, the Caribbean, Mexico, Oceania and South America |
| 5 |
The rest of Africa, Former Soviet Union, the Indian subcontinent, Mongolia and North Korea |
| 6 |
Mainland China |
| 7 |
Reserved for future use (found in use on protected screener copies of MPAA-related DVDs, and "media-copies" of pre-releases in Asia) |
| 8 |
International venues such as aircraft, cruise ships, etc. |
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Do you charge Sales Tax?
Shipping addresses destined for Canada will be taxed. We operate Boulevard Movies out of Canada and we are required to charge the GST (HST for Newfoundland & Labrador, Nova Scotia and New Brunswick) to all Canadian shipping addresses.
Shipping addresses destined for Ontario, Canada, will be charged the PST & GST.
You can find out what your tax amount is after you have entered your billing/shipping information during the checkout process.
All buyers outside of Canada are responsible for any duty or tax collected by their home country.
Our GST/BN Number: 138473285RT0001
Do I need to set up an account before purchasing?
No. There is no need to register or set up an account with us to make a purchase. However, if you register with us, you do not need to re-enter your billing/shipping information when making future purchases and you can also take advantage of some of our webstore features. Your personal information is protected under our Privacy Statement.
What is your Return Policy?
We will gladly replace (for same title ONLY) any faulty discs within 14 days of receipt of order. We would firstly request that you attempt to play the disc in question on another player to ensure the problem is not player/disc specific. With discs that come loose in transit within their case surface scratching can result but fortunately this rarely results in playback errors. If you find playback errors are occurring then attempt to clean or even lightly polish the disc to see if this remedies the situation. If the above fails then please e-mail us at info@boulevardmovies.com with your name and Order ID (found near the top of your email invoice) and nature of fault. We will issue you a Return Authorization Number and instructions on procedure for return. Replacement discs will not be sent until we have received the return and verified the faults.
Shipping costs will not be refunded or reimbursed for returned items. Shipping for replacement discs must be paid by the customer.
What happens if an item is On Order?
All titles are in stock but due to a high number of orders, certain titles may be on order. If a title is on order, it is usually restocked within 1-2 weeks and will ship as soon as it arrives. Certain titles that are imported may take from up to 2 to 4 weeks to be restocked, but will ship as soon as they arrive.
We will hold your entire order until all your item is in place and ship them out together to save you on shipping fees.
Questions?
If you have any other questions or concerns, contact us here.
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